Special note: If you can not install well the Quickstart template, please open a ticket and give us your information so we can help to install.
After 3 days without a reply, a ticket will be au-to closed. If you still want to work on that ticket, you can click Re-open ticket or Create a New ticket ( but have to supply the same information again)
We are in Hanoi, Vietnam so some client in EU, CANADA, AMERICA can have to wait around 4 - 8 hours before receiving our response due to the time zone. We working on Saturday morning only so Sunday ticket have to wait until Monday morning for Hanoi time to be support.